Official Service Network

HVAC • PLUMBING • ELECTRICAL • MINI SPLITS

Direct Support : +1 832-990-9951

Official Service Network

HVAC • PLUMBING • ELECTRICAL • MINI SPLITS

Direct Support : +1 832-990-9951

Terms & Conditions — NexStep Services
Legal Agreement

Terms & Conditions

Please read these terms carefully before using NexStep Services' website or scheduling any services.

Effective: January 1, 2026 Last Updated: February 18, 2026 NexStep Services
Agreement to Terms

By accessing or using nexstepservices.com in any manner, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific sections of the Site. Continued use after any updates constitutes your acceptance of the revised terms.

Section 01
SMS Messaging & Compliance

Our SMS program sends appointment confirmation and reminder messages to customers who have booked with NexStep Services and explicitly opted in to receive SMS notifications via a dedicated checkbox on our web forms.

Program Description
  • Scheduling confirmations & reminders
  • Rescheduling updates
  • Customer support communications
  • Opt-in via website checkbox only
Cancellation
  • Reply STOP to unsubscribe instantly
  • Confirmation SMS sent upon opt-out
  • No further messages after opt-out
  • Re-opt in via original sign-up form
Support
  • Reply HELP for assistance
  • Email: [email protected]
  • Phone: +1 713-766-6449
  • Available during business hours
Rates & Eligibility
  • Standard message & data rates may apply
  • Frequency varies by appointments
  • Must be 18 years or older to participate
  • Contact your carrier for plan questions
Supported Carriers
AT&T
T-Mobile
Verizon
Sprint
Regional Carriers
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications. Carriers are not liable for delayed or undelivered messages.
Section 02
General Terms of Service

This website (the "Site") is owned and operated by NexStep Services. By using the Site — whether manually or through automated means — you agree to be bound by these Terms of Service and our Privacy Policy.

  • Accessing the Site in any manner constitutes agreement to these terms
  • We reserve the right to change these Terms at any time by posting updates to the Site
  • Continued use after changes constitutes acceptance of the revised Terms
  • Additional terms may apply to specific sections of the Site or services
Section 03
Intellectual Property Rights

All materials on the Site are the property of NexStep Services and/or our affiliates or licensors, protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.

What You May Do

Download or print one copy of individual pages for personal, non-commercial use only — with all copyright notices kept intact.

What You May Not Do

Modify, copy, reproduce, republish, sell, translate, exploit, or distribute any Site material without our explicit written authorization.

Unauthorized use of Site materials constitutes an infringement of our rights and may result in legal action.
Section 04
Your License to Us

By posting or submitting any material to us — including comments, blog entries, social media posts, photos, or videos — you represent that you own the material or have obtained the necessary permissions to share it.

You grant NexStep Services a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, create derivative works from, distribute, and publicly display such submitted material.
Section 05
Disclaimers
  • Links to third-party sites do not imply endorsement or sponsorship of those sites or their content
  • All information, products, and services are provided "as is" without warranties of any kind, express or implied
  • To the fullest extent permitted by law, we disclaim all implied warranties of merchantability and fitness for a particular purpose
You agree to indemnify and hold harmless NexStep Services, its affiliates, officers, directors, agents, and employees from any claims, damages, liabilities, or expenses arising from your breach of these Terms.
Section 06
Online Commerce

Certain sections of the Site may allow you to purchase products or services from third-party vendors. NexStep Services is not responsible for the quality, accuracy, timeliness, or reliability of those third-party products and services.

  • Payment information may be collected by both the merchant and NexStep Services during third-party purchases
  • All dealings with third-party vendors are solely between you and that third party
  • NexStep Services is not responsible for any loss or damage from such dealings
Section 07
Registration & Passwords

To access certain features of the Site, you may be required to register and create an account.

  • You agree to provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your login credentials
  • You are responsible for all activities conducted under your account
  • Notify us immediately if you suspect unauthorized use of your account
NexStep Services is not liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials.
Section 08
Termination

We reserve the right to terminate or suspend your access to the Site at any time, without prior notice, if we determine that:

  • You have violated any provision of these Terms of Service
  • You have engaged in conduct we deem inappropriate or unlawful
Upon termination, you must immediately cease all use of the Site and any content obtained from it.
Section 09
Governing Law & Changes
Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which NexStep Services operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date clearly displayed. Continued use of the Site after updates constitutes your acceptance of the revised Terms.

Questions About These Terms?

Our team is available to clarify any part of these Terms of Service. Reach out during business hours.

NexStep Services connects you with a vetted network of top tier HVAC experts. We specialize in delivering high quality, reliable solutions tailored to your needs, ensuring your home or business stays comfortable all year round through our trusted service partners.

Your feedback means the world to us. If you had a great experience with NexStep Services, please take a moment to leave us a Google review. Your support helps us continue providing reliable HVAC services to our community.

Contact Us

12802 North Freeway, Texas

NexStep Services connects you with a vetted network of top tier HVAC experts. We specialize in delivering high quality, reliable solutions tailored to your needs, ensuring your home or business stays comfortable all year round through our trusted service partners.

Contact Us

Your feedback means the world to us. If you had a great experience with NexStep Services, please take a moment to leave us a Google review. Your support helps us continue providing reliable HVAC services to our community.

12802 North Freeway, Texas